Yes! every bike on our website can be financed, you will have to use the note option to specify that when placing your Order.
What is a return policy?
Return policies are policies implimented by us to better a cutomer to business relationship, more on that on our Returns and Terms page
What payment methods do you accept?
We accept a wide range of payment options based on the fact that we serve both national and international clients, for this we accept, Credit Cards, Paypal, Bank Transfer, Revolute, Wise, Bitcoin and Gift Cards
General Questions
An eBike, or electric bicycle, is a bicycle equipped with an electric motor and battery to assist with pedaling. It provides a boost to make hills, longer distances, and commutes easier while still giving you the option to pedal manually.
In most regions, you don’t need a license for eBikes with speeds under 20 mph. However, rules vary, so we recommend checking local regulations.
Product Information
The range depends on the model, terrain, rider weight, and assistance level. Most of our eBikes offer 20–80 miles per charge.
Charging typically takes 4–6 hours, depending on the battery capacity.
Yes, our eBikes are weather-resistant and safe to ride in light rain. However, we recommend avoiding deep water and drying your bike after wet rides.
Ordering & Payment
We accept major credit cards, PayPal, and select financing options through our payment partners.
Orders can be modified or canceled within 24 hours of purchase. Contact our support team as soon as possible.
Shipping & Delivery
Yes, we provide free shipping on orders over €999 within Nethalands].
Delivery usually takes 1–7 business days, depending on your location.
Returns & Warranty
We offer a 30-day return policy for unused bikes in their original packaging. Return shipping costs may apply.
Our bikes come with a [1-3 year] warranty covering manufacturing defects in the frame, motor, and battery. Normal wear and tear are not included.
Maintenance & Troubleshooting
Regular maintenance includes checking tire pressure, cleaning the chain, and charging the battery after every ride. Refer to our Maintenance Guide for more details.
Ensure the battery is fully charged and properly connected. If the issue persists, consult the user manual or contact our support team.
Still have questions? Contact Us or email us at news@ebikershub.com
